mollify

verb3

1. •
   To ease a burden, particularly to ease a worry; make less painful; to comfort.

   • Her calm explanation helped mollify their concerns.
2. •
   To appease anger, pacify, gain the good will of.

   • He tried to mollify the angry customer.
3. •
   To soften; to make tender.

   • Nor is it any more difficulty for him to mollifie what is hard, then it is to harden what is so soft and fluid as the Aire. — 1653