front office

noun3

1. •
   An office where members of the general public can contact or consult when dealing with an organization.

   • She had introduced herself to an elderly, shapeless secretary in the front office, but wasn't convinced that the woman had heard her. — 2014
2. •
   [before a noun] (figurative) The systems or divisions of an organization that deal with customer or public interactions or revenue generation.

   • The primary function of the transactional HR SSC is the performance of the back- and front-office functions and processes through deployment of the operational service delivery capabilities. — 2014
3. •
   The executive or policymaking officers of an organization.

   • Any good undercover agent ruffled a few feathers in the front office, and Jake more often than not upset the entire henhouse. — 2014