agency

noun6

1. •
   a business that does work for other people or firms, such as finding staff or selling tickets

   • As an employment agency you have a responsibility to supply work to the individual agency worker, as well as a service to the client. — 2012
2. •
   A department or other administrative unit of a government; also, the office or headquarters of, or the district administered by, such unit of government.

   • Agency for Toxic Substances and Disease Registry
3. •
   The capacity, condition, or state of acting or of exerting power.

   • A few advances there are in the following papers tending to assert the superintendence and agency of Providence in the natural world. — 1695
4. •
   The capacity of individuals to act independently and to make their own free choices.

   • Strictly speaking, at the level of personal agency one could say that power is a condition where one is “enabled.” I would contend that this is a condition of personal agency. — 2012
5. •
   The office or function of an agent; also, the relationship between a principal and that person's agent.
6. •
   A medium through which power is exerted or an end is achieved.