emotional labour

noun3

1. •
   The act of managing feelings and displaying certain expressions in order to meet the requirements of a job.

   • It was that “pinch,” or conflict, between such feelings and the pilot’s Call for authenticity that led me to write down in my own notebook, "emotional labor." — 1983
2. •
   Jobs which require such management and display.

   • In emotional labor jobs (Hochschild 1983), emotional displays are a matter of survival rather than personal choice, as job security and pay are dependent on them. — 2015
3. •
   The display and management of emotion in non-professional, interpersonal relationships; emotion work.

   • One of the biggest shifts is that much of the conversation about emotional labor has left its original sphere of the workplace and moved to the home. — 2018